# Nemphi vs. Kommo

> Kommo closes the sale in the chat. Nemphi carries it to the payment. If you sell over WhatsApp and Instagram, Kommo puts your chats in a pipeline and has an AI agent answer them. But once the customer says yes, the invoice, the inventory, and the payment are still in another system. Nemphi brings both halves together.

Kommo: CRM for selling over WhatsApp and social

## Where Nemphi wins

### From chat to invoice without switching systems

In Nemphi the customer’s message, the deal, the order, the DIAN e-invoice, and the payment link live together. You don’t copy data from one program to another.

### Agents that invoice and collect too

Kommo’s agents handle the chat. Nemphi’s also prepare the invoice, check receivables, and send the payment reminder, and ask for your approval before anything important.

### One price per company

Kommo charges for every seller, in six-month blocks. Nemphi charges per company, monthly or yearly, with every module included.

## Side by side

| What you need | Nemphi | Kommo |
| --- | --- | --- |
| Customers and sales follow-up | Included. Contacts, companies, and deals by stage, with a duplicate warning. | Included. Stage-by-stage sales follow-up and a unified inbox on every plan. |
| Projects and tasks | Included. Boards, tasks with owners, and a timeline. Your agents take tasks too. | Partial. Sales tasks and reminders, with no project management. |
| DIAN e-invoicing | Included. DIAN numbering, VAT, and withholdings. Clears through Factus, Siigo, or Alegra and records the CUFE. | Not included. Doesn’t issue DIAN e-invoices. You need another system and a connection. |
| Accounting | Included. Full accounting and reports, with every correction recorded as a reversal so your accountant sees everything. | Not included. No accounting. |
| Electronic payroll | Included. Pay-period runs, payroll changes, DIAN electronic payroll, and PILA data. | Not included. No payroll. |
| Inventory | Included. Catalog, stock by warehouse, purchasing, and orders. | Partial. Its agent reads prices and stock from your online store; it doesn’t manage inventory. |
| Point of sale | Not included. No point of sale for a shop counter. | Not included. No point of sale. |
| Marketing and messaging | Included. Posts, email campaigns, WhatsApp templates, and one inbox for WhatsApp, Instagram, Facebook, and TikTok. | Included. WhatsApp, Instagram, Messenger, Telegram, and TikTok in one inbox, with broadcasts and bots. |
| Documents and knowledge | Included. Live documents, spreadsheets, and slides, plus your company’s knowledge base. | Partial. Its agent learns from the sources you give it; no document editor. |
| AI agents that do the work | Included. Agents for each area that look things up, prepare drafts, send reminders, and take tasks. | Included. AI agents that answer chats, qualify leads, and hand the case to a person. |
| You approve what the AI does | Included. Every action has a risk level. Anything financial or external waits for your approval, and all of it lands in a ledger nobody can edit. | Not included. You set when the agent hands a chat to a person. Its site doesn’t describe approvals or an audit trail. |
| Connects to your other software | Included. Connects to your online store, your other systems, and assistants like ChatGPT or Claude, under the same rules and approvals. | Included. More than 100 ready-made integrations. |
| How it’s priced | Free to start. Plans at COP 329,000, COP 529,000, and COP 1,329,000 a month per company, VAT included. Every module on every plan. | Per user, in 6-month blocks: from USD 25 per user a month; AI agents from USD 35 per user a month. |

## When Kommo suits you better

- You only need a chat CRM for a sales team and already invoice elsewhere.
- You also sell over Telegram.
- You want an agent answering chats today without touching the rest of your operation.

## Switch from Kommo

Export your contacts and deals to CSV and import them into Nemphi; it warns you about duplicates before creating them. Connect your WhatsApp number and social accounts and keep answering from Nemphi’s inbox.

[Create a free account](https://app.nemphi.com/signup?lang=en) · Write to us: hello@nemphi.com

Public information from each product, checked in October 2026. Prices and features change; check their site before you decide.

Sources:

- <https://www.kommo.com/pricing/>
- <https://www.kommo.com/ai-agent/>

## Other comparisons

- [Nemphi vs. Siigo](https://www.nemphi.com/en/compare/siigo)
- [Nemphi vs. Alegra](https://www.nemphi.com/en/compare/alegra)
- [Nemphi vs. World Office](https://www.nemphi.com/en/compare/world-office)
- [Nemphi vs. Odoo](https://www.nemphi.com/en/compare/odoo)
- [Nemphi vs. HubSpot](https://www.nemphi.com/en/compare/hubspot)
- [Nemphi vs. Bitrix24](https://www.nemphi.com/en/compare/bitrix24)
- [Nemphi vs. Spreadsheets and WhatsApp](https://www.nemphi.com/en/compare/spreadsheets)