CRM for selling over WhatsApp and social
Nemphi vs. Kommo
Kommo closes the sale in the chat. Nemphi carries it to the payment.
If you sell over WhatsApp and Instagram, Kommo puts your chats in a pipeline and has an AI agent answer them. But once the customer says yes, the invoice, the inventory, and the payment are still in another system. Nemphi brings both halves together.
Where Nemphi wins
From chat to invoice without switching systems
In Nemphi the customer’s message, the deal, the order, the DIAN e-invoice, and the payment link live together. You don’t copy data from one program to another.
Agents that invoice and collect too
Kommo’s agents handle the chat. Nemphi’s also prepare the invoice, check receivables, and send the payment reminder, and ask for your approval before anything important.
One price per company
Kommo charges for every seller, in six-month blocks. Nemphi charges per company, monthly or yearly, with every module included.
When Kommo suits you better
- You only need a chat CRM for a sales team and already invoice elsewhere.
- You also sell over Telegram.
- You want an agent answering chats today without touching the rest of your operation.
Side by side
| What you need | Nemphi | Kommo |
|---|---|---|
| Customers and sales follow-up | Included Contacts, companies, and deals by stage, with a duplicate warning. | Included Stage-by-stage sales follow-up and a unified inbox on every plan. |
| Projects and tasks | Included Boards, tasks with owners, and a timeline. Your agents take tasks too. | Partial Sales tasks and reminders, with no project management. |
| DIAN e-invoicing | Included DIAN numbering, VAT, and withholdings. Clears through Factus, Siigo, or Alegra and records the CUFE. | Not included Doesn’t issue DIAN e-invoices. You need another system and a connection. |
| Accounting | Included Full accounting and reports, with every correction recorded as a reversal so your accountant sees everything. | Not included No accounting. |
| Electronic payroll | Included Pay-period runs, payroll changes, DIAN electronic payroll, and PILA data. | Not included No payroll. |
| Inventory | Included Catalog, stock by warehouse, purchasing, and orders. | Partial Its agent reads prices and stock from your online store; it doesn’t manage inventory. |
| Point of sale | Not included No point of sale for a shop counter. | Not included No point of sale. |
| Marketing and messaging | Included Posts, email campaigns, WhatsApp templates, and one inbox for WhatsApp, Instagram, Facebook, and TikTok. | Included WhatsApp, Instagram, Messenger, Telegram, and TikTok in one inbox, with broadcasts and bots. |
| Documents and knowledge | Included Live documents, spreadsheets, and slides, plus your company’s knowledge base. | Partial Its agent learns from the sources you give it; no document editor. |
| AI agents that do the work | Included Agents for each area that look things up, prepare drafts, send reminders, and take tasks. | Included AI agents that answer chats, qualify leads, and hand the case to a person. |
| You approve what the AI does | Included Every action has a risk level. Anything financial or external waits for your approval, and all of it lands in a ledger nobody can edit. | Not included You set when the agent hands a chat to a person. Its site doesn’t describe approvals or an audit trail. |
| Connects to your other software | Included Connects to your online store, your other systems, and assistants like ChatGPT or Claude, under the same rules and approvals. | Included More than 100 ready-made integrations. |
| How it’s priced | Free to start. Plans at COP 329,000, COP 529,000, and COP 1,329,000 a month per company, VAT included. Every module on every plan. | Per user, in 6-month blocks: from USD 25 per user a month; AI agents from USD 35 per user a month. |
Public information from each product, checked in October 2026. Prices and features change; check their site before you decide. Sources: kommo.com, kommo.com.
Switch from Kommo
Export your contacts and deals to CSV and import them into Nemphi; it warns you about duplicates before creating them. Connect your WhatsApp number and social accounts and keep answering from Nemphi’s inbox.
Stop doing it all yourself.
Create a free account, bring your operation together, and hand your first task to your AI team.
End of the line: start yours.